Conflict management
Training Sessions
Williams Mediation Services provides training for managers and supervisors in conflict management and/or conflict management services directly with the parties on your behalf.
Williams Mediation Services provides training for managers and supervisors in conflict management and/or conflict management services directly with the parties on your behalf.
Dealing With Conflict 101
Training for all employees
Training for all employees
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Dealing with Conflict = The Bane of Management
Getting to the "Truth" - Easy to follow steps for uncovering the underlying reasons for a dispute. Being Curious - Learn a proven process that helps the parties better understand how to overcome impasse. Remaining Curious - How to avoid the pitfalls of short cutting to resolution and getting mired or side-tracked. The Language of Conflict - How you say what you say is just as important as what you say. The Golden Rule of Conflict - How to move from position to interest in dispute resolution. |
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Conflict Management for Leaders
- How to create a culture of dispute resolution success.
**This program includes the components of standard conflict management with a greater emphasis on the leader's role in set up, support and follow up.
- How to create a culture of dispute resolution success.
**This program includes the components of standard conflict management with a greater emphasis on the leader's role in set up, support and follow up.
Williams Mediation Services provides training for managers and supervisors in conflict management and/or conflict management services directly with the parties on your behalf.
*** Sessions can be adapted to your requirements. Standard programs run for a full day. ***
Rates for all programs are based on full day sessions with a maximum of 20 participants per session.
*** Sessions can be adapted to your requirements. Standard programs run for a full day. ***
Rates for all programs are based on full day sessions with a maximum of 20 participants per session.